Shipping policy

Shipping Policy for Sunrise Silver Co.

Thank you for choosing Sunrise Silver Co. for your unique, handcrafted jewelry! Below you’ll find all the details about our shipping process to ensure you know what to expect when ordering with us.

Processing Times

Since each piece is customized and made with care, please allow 3-7 business days for us to prepare your order for shipment. We’ll send a confirmation with tracking information as soon as your jewelry is on its way.

Domestic Shipping

We offer standard shipping within the U.S., with delivery times averaging 5-10 business days after processing. Need it sooner? Expedited options are available at checkout for an additional fee.

International Shipping

Sunrise Silver Co. proudly ships worldwide! International delivery times vary based on your location and selected shipping option, generally between 10-21 business days. Please be aware that customs fees or import taxes may apply depending on your country’s regulations, and these charges are the customer’s responsibility.

Shipping Costs

We aim to keep shipping as affordable as possible:

U.S. Standard Shipping: Free on orders over $75
U.S. Expedited Shipping: Calculated at checkout
International Shipping: Calculated at checkout

Lost or Delayed Packages

While we work hard to ensure every order reaches you safely, Sunrise Silver Co. cannot be held responsible for delays caused by the postal service or customs processing. If your package is significantly delayed, please reach out, and we’ll do our best to assist.

Returns & Exchanges

Due to the personalized nature of our products, all sales are final. However, if your jewelry arrives damaged or with any issues, contact us within 7 days of delivery, and we’ll be happy to make it right!

Thank you for supporting a small business. Your patience allows us to bring you one-of-a-kind pieces that truly shine!